FAQs

We proudly serve the entire Portland Metro Area, starting west of the Willamette River, and expanding south to Salem, north to Rainier, east to Troutdale, and west to Banks. If you're unsure whether we cover your location, feel free to contact us!

We offer 24/7 emergency services and aim to respond as quickly as possible — often within an hour or less depending on your location. Fast action is key in minimizing damage, and we're ready to help anytime, day or night.

Yes! We work directly with most major insurance companies and can assist you with the claims process. Our team helps document damage properly and communicates with your adjuster to make the restoration process smoother for you.

If you see or suspect mold, avoid disturbing it and call our team right away. Trying to clean mold yourself can make the situation worse. We’ll perform a professional inspection, safely remove the mold, and treat the area to prevent future growth.

The timeline depends on the type and extent of damage. Small water cleanups may take a few days, while full fire or mold restorations could take several weeks. We’ll give you a detailed timeline after our initial assessment and keep you updated every step of the way.